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Terms and Conditions


PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE

The documents, data, information and other materials (collectively the "Material(s)") contained on the Web Site (the "Site") are provided by Damai Lagoon Resort (DLR) exclusively for non-commercial, individual use by prospective and confirmed DLR guests and/or Insiders Club Members to inquire about or make travel reservations and related services and for no other purpose (collectively, “Authorised Users”).

BY ACCESSING, USING, VIEWING, TRANSMITTING, CACHING OR STORING THIS SITE OR ANY OF ITS SERVICES, FUNCTIONS, MATERIALS, OR CONTENTS, YOU SHALL BE DEEMED TO HAVE AGREED TO EACH AND ALL THE TERMS, CONDITIONS, AND NOTICES IN THIS SITE ("AGREEMENT") WITHOUT MODIFICATION. If you are not an Authorised User, and if you do not agree to the terms of this Agreement, you may not use this Site or download any Materials from it.

DLR reserves the right to change the terms, conditions, and notices under which the Materials and the Site are offered at any time.

AGREEMENT FOR USE. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this Site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this Site (as well as for use of your account by others, including without limitation minors living with you). You agree to supervise all usage by minors of this Site under your name or account. You also warrant that all information supplied by you or members of your household in using this Site is true and accurate and without limitation, or any false or fraudulent reservation. You agree that the reservations facilities of this Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorised to act. You understand that overuse or abuse of the reservation facilities of this Site may result in your being denied access to such facilities.

For any reservations or other services for which fees may be charged, you agree to abide by the terms or conditions of purchase imposed, including, but not limited to, payment of all amounts when due and compliance with all rules and restrictions regarding availability of rates, products, or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Site.

WIRELESS RESERVATIONS. Functionality is not guaranteed with all types of mobile devices in using this Site. In addition, the connection to a mobile device will not work if your device is not configured for SSL encryption. You should contact your service provider directly for technical assistance or any questions. Please note that security features vary by carrier/service provider and mobile device. Additional minutes/charges may apply and may be charged by your mobile carrier/service provider.

LIMITED LICENSE TO VIEW AND COPY. The content and information displayed on this Site is the property of DLR and/or other parties. The downloading, reproduction, or retransmission of DLR information, other than for non-commercial individual use, is strictly prohibited.

This Site is to be used by Authorised Users for personal use only. Commercial uses of this Site are strictly prohibited. If you are currently an Authorised User, you are granted a limited, non-transferable, revocable license to view and copy the Materials solely for your personal use, subject to the restrictions below.

PROHIBITED CONDUCT. You agree not to: (a) copy, display, modify, reproduce, or otherwise transfer any of the Materials to any third party without the prior written permission of DLR. (b) interfere or disrupt networks connected to the Site; (c) use or attempt to use any device, software or routine which interferes with the proper functioning of the Site or any transactions being offered through the Site; (d) transmit files, data or other materials containing a computer virus, corrupted data, worms, “Trojan horses” or other instructions or design that would erase data or programming or cause the Site or any equipment or system to become inoperable or incapable of being used in the full manner for which it was designed; (e) deliver any communication to or through the Site which violates any local, state, federal or international law; (f) deliver any communication to or through the Site that contains defamatory, libellous, abusive or obscene material; or (g) deliver any communication to or through the Site that will infringe upon the rights of any third party.

INTELLECTUAL PROPERTY RIGHTS. This Site and the Materials contain and reference trademarks, patents, trade secrets, technologies, products, processes, or other proprietary rights of DLR and/or other parties. No license or right to or in any such trademarks, patents, trade secrets, technologies, products, processes, and other proprietary rights of DLR and/or other parties is granted to or conferred upon you.

No Materials may be reproduced, distributed, posted, displayed, uploaded, or transmitted except as expressly permitted herein. You may not remove any copyright, trademark notice or proprietary notices from the Materials; or use the Materials or this Site except as permitted in this Agreement. The use of any Materials from the Site on any other internet, intranet, web or other site or computer environment is prohibited. You may not utilise framing techniques to frame any DLR trademarks, logos, or other proprietary information (including images and text). You may not use any meta tags or any other "hidden text" utilising our name, trademarks, or other proprietary information.

COPYRIGHT AND TRADEMARK NOTICES. All contents of this Web site are the copyrighted property of DLR.

OWNERSHIP OF MATERIALS. The Materials are confidential and proprietary information of DLR.

LINKED WEB SITES. This Site includes links to other web sites. DLR provides such links solely as a convenience to you and for informational purposes only. DLR has not reviewed all of the information on these other web sites. The inclusion of these links in no way indicates DLR’s endorsement, support or approval of the content, advertising, products, services, policies, or other materials on or available from such web sites. Neither DLR, nor any other providers of products or services related to this Site, shall be responsible for the content of any other web sites and make no representation or warranty regarding any other web sites or the contents or materials on such web sites. If you decide to access other web sites, you do so at your own risk. Other web sites may include links to the Site. The inclusion of such links does not indicate the other web site’s endorsement, support or approval of the content, advertising, products, services, policies, or other materials on or available from the Site.

PRIVACY. Your use of the Site is subject to the Privacy Policy. If you would like to view the privacy practices, please review our Privacy Policy.

SECURITY. If you have been provided with a login and password, then any such login and password are for your personal use only. You may not reveal your login or password to anyone else or permit anyone else to use your login and password to access the Site. You are responsible for maintaining the confidentiality and security of your login and password and accept responsibility for all activities that occur under your account or password. You must notify DLR immediately in the event that the security of your login or password has been breached.

DISCLAIMER. THE MATERIALS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY, REPRESENTATION, CONDITION, UNDERTAKING OR TERM OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR A PARTICULAR PURPOSE. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Further DLR does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained within the Materials. DLR may make changes to the Materials, or the programs, policies or other information described in the Materials, at any time without notice. DLR makes no commitment to update the Materials.


LIMITATION OF LIABILITY. IN NO EVENT SHALL DLR BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING LOSS OF PROFITS OR DATA, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING OUT OF THE USE OR PERFORMANCE OF THE SITE OR THE MATERIALS, OR THE PERFORMANCE OR NON-PERFORMANCE BY DLR OR ANY THIRD PARTY PROVIDERS OF PRODUCTS OR SERVICES RELATED TO THIS SITE, THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF WHETHER THE CLAIM ASSERTED IS BASED ON CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY OF RECOVERY, EVEN IF DLR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.


TERMINATION/ACCESS RESTRICTION. DLR reserves the right, in its sole discretion, to modify your access or terminate your access to the Site and the Materials or any portion thereof at any time, without notice.

NOTICES. All notices and other communications permitted or required by the provisions of this Agreement may be given by electronic mail, conventional mail or, if by DLR, by posting such notice on this Site. Notice is deemed given upon receipt by you if sent by electronic mail or conventional mail, or immediately upon posting to this Site.

MISCELLANEOUS PROVISIONS. Any claim relating to this Agreement or the Materials shall be governed by the laws of Malaysia. This Agreement constitutes the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior oral and written agreements. No failure or delay on the part of DLR in exercising any right or remedy hereunder or enforcing the terms and conditions of this Agreement will operate as a waiver thereof. If any part or provision of this Agreement is found to be invalid, unenforceable, or void, then the remaining portion shall remain in full force and effect. Headings are for convenience only and not for use in interpretation of this Agreement.

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Privacy Policy


This privacy policy notice sets out how Damai Lagoon Resort (“DLR”) uses and protects any information that you give DLR when you use this website.

DLR is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

By providing us your personal information (“Personal Data”) whether via this website or otherwise and/or engaging DLR’s products/services, you are deemed to have consented to the processing of your Personal Data by DLR and all persons involved in the provision of DLR’s products/ services.

This policy is effective from January 1, 2013, but subject to changes as may be made by DLR from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. By continuing to use DLR’s products/services and/or interact with DLR for the provision of our products/services following the changes made to this policy, you will be deemed to have accepted any such changes made.

This privacy statement is provided in both the English and Malay languages. In the event of any conflict between the English and the Malay version, the English version shall prevail.


WHAT WE COLLECT


We may collect the following information:

Name, nationality, date of birth, gender, identity card/passport number, job title, mailing address, email address, telephone number, bank account information, credit card information, particulars of your spouse or family members and any information which may identify you, your spouse or family members, preferences and interest and other information relevant to customer surveys and/or offers, and any other relevant information which we may require in order to provide you with our products/services.

In addition to the Personal Data which you provide to us via this website, we may also collect your Personal Data from various other sources, including but not limited to Personal Data available from: -
  • providing our products/services to you.
  • analysis of your payments or other transactions.
  • any third parties (such as credit bureaus and credit reporting agencies);
  • the public domain.

The provision of your Personal Data is voluntary. However, please note that if you do not provide your Personal Data, DLR will not be able to communicate with you or provide you the products/services you require.


WHAT WE DO WITH WHAT WE COLLECT


We require this information to understand your needs and to provide you with a better service, and in particular for the following reasons:-
  • To provide you with our products/services as requested by you.
  • To comply with legal or regulatory requirements or as directed by regulatory or government bodies.
  • To attend to your enquiries and address any concerns or complaints.
  • To comply with our obligations under law.
  • Internal record keeping.
  • To improve our products and services.
  • To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • To use your information to contact you (by email, phone, fax, or mail) for market research purposes from time to time.
  • To customise the website according to your interests; and
  • Any other purposes directly or indirectly related to the purposes referred to above.

Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests


SECURITY


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


HOW WE USE COOKIES


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


LINKS TO OTHER WEBSITES


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


CONTROLLING YOUR PERSONAL INFORMATION


You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@damailagoon.my or writing to us at our address stated below


DISCLOSURE TO THIRD PARTIES


We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

In particular, we may disclose your personal data to the following: -
  • Our directors, officers and agents for purposes relating to the provision of our products/services.
  • Our related, associated, or affiliated companies.
  • Any third-party service provider, agent or contractor who have been appointed by us to provide services to us subject to sufficient controls over the information.
  • Any credit reference/reporting agencies including any debt collection agencies in the event of default.
  • Our auditors, lawyers, consultants, and other advisors.
  • Any regulatory and government bodies in order to comply with statutory and governmental requirements; and
  • Any other parties authorised by you.



YOUR RIGHT TO ACCESS AND CORRECTION


If you believe that any information, we are holding on you is incorrect or incomplete, please submit a request in writing for access to or correction of your Personal Data to: -


IT Department
Damai Lagoon Resort,
Teluk Penyuk, Santubong, 93762
Kuching, Sarawak, Malaysia.
Email address: info@damailagoon.my
Fax no: (6082) 846 195


Please provide us with the necessary information so as to enable us to promptly correct any information found to be incorrect.

Please also note that: -
  • (a) We may charge a fee for processing your request for access; and
  • (b) We may refuse to comply with your request for access or correction for reasons permitted under the Personal Data Protection Act, 2010, in which event we will notify you in writing of the refusal and the reasons for the refusal.

Should you have any inquiries or complaints in respect of your Personal Data, you may also contact us at (6082) 846 900 or write to us at the above address


NOTIS DASAR PRIVASI


Notis dasar privasi ini menerangkan bagaimana Damai Lagoon Resort ("DLR") menggunakan dan melindungi sebarang maklumat yang anda berikan kepada DLR apabila anda menggunakan laman web ini.

DLR adalah komited untuk memastikan bahawa privasi anda dilindungi. Sekiranya kami meminta anda untuk memberikan maklumat tertentu di mana anda boleh dikenalpastikan apabila menggunakan laman web ini, maka anda boleh yakin bahawa ia hanya akan digunakan mengikut pernyataan privasi ini.

Dengan memberi kami maklumat peribadi anda ("Data Peribadi") sama ada melalui laman web ini atau selainnya dan/atau melalui pelangganan anda dengan produk/perkhidmatan DLR, anda dianggap telah bersetuju dengan pemprosesan Data Peribadi anda oleh DLR dan semua orang yang terlibat dalam penyediaan produk/perkhidmatan DLR.

Polisi ini berkuatkuasa mulai 1 Januari 2013, tetapi tertakluk kepada apa-apa perubahan yang dibuat oleh DLR dari semasa ke semasa dengan mengemaskini halaman ini. Anda perlu menyemak halaman ini dari semasa ke semasa untuk memastikan bahawa anda bersetuju dengan apa-apa perubahan yang dibuat. Dengan terus melanggani produk-produk/perkhidmatan DLR dan/atau berinteraksi dengan DLR untuk melanggani produk-produk/perkhidmatan kami selepas apa-apa perubahan kepada dasar ini dibuat, anda akan dianggap telah menerima segala perubahan yang dibuat kepada dasar privasi ini.

Pernyataan privasi ini disediakan dalam kedua-dua Bahasa Inggeris dan Bahasa Malaysia. Sekiranya berlaku apa-apa ketidakselarasan antara versi Bahasa Inggeris dan Bahasa Malaysia, versi Bahasa Inggeris akan diguna pakai.


JENIS DATA PERIBADI YANG DIKUMPUL


Kami mungkin mengumpul maklumat berikut:-

Nama, kewarganegaraan, tarikh lahir, jantina, nombor kad pengenalan/pasport, jawatan, alamat menyurat, alamat e-mel, nombor telefon, maklumat akaun bank, maklumat kad kredit, butir-butir pasangan anda atau ahli keluarga anda dan apa-apa maklumat lain yang boleh mengenalpasti identiti anda, pasangan anda atau ahli keluarga anda, preferensi dan minat anda dan maklumat lain yang relevan bagi survei pelanggan dan/atau tawaran-tawaran, dan apa-apa maklumat relevan lain yang mungkin diperlukan untuk memberikan anda produk/perkhidmatan kami.

Selain Data Peribadi yang anda berikan kepada kami melalui laman web ini, kami juga mungkin mengumpul Data Peribadi anda dari pelbagai sumber-sumber lain, termasuk tetapi tidak terhad kepada Data Peribadi yang boleh didapati daripada:-
  • memberikan produk/perkhidmatan kami kepada anda;
  • analisis bayaran atau urusniaga anda;
  • mana-mana pihak ketiga (seperti biro kredit dan agensi-agensi laporan kredit);
  • domain awam;


Pemberian Data Peribadi anda kepada kami adalah secara sukarela. Walau bagaimanapun, sila dimaklumkan bahawa jika anda tidak memberi Data Peribadi anda kepada kami, DLR tidak akan dapat berkomunikasi dengan anda atau memberikan produk/perkhidmatan yang anda perlukan.


TUJUAN-TUJUAN DATA PERIBADI ANDA DIKUMPUL


Kami memerlukan maklumat ini untuk memahami keperluan anda dan memberikan anda perkhidmatan yang lebih baik, dan khususnya untuk sebab-sebab berikut:-
  • Untuk memberikan anda produk/perkhidmatan kami seperti yang diminta oleh anda;
  • Untuk mematuhi keperluan undang-undang dan peraturan atau sebagaimana yang diarahkan oleh badan-badan kawal selia atau kerajaan;
  • Untuk menjawab persoalan anda dan menangani sebarang kebimbangan atau aduan anda;
  • Untuk mematuhi tanggungjawab kami sepertimana yang ditakluk di bawah undang-undang;
  • Untuk penyimpanan rekod dalaman;
  • Untuk memperbaiki produk dan perkhidmatan kami;
  • Untuk menghantar e-mel promosi secara berkala tentang produk baru, tawaran istimewa atau maklumat lain yang kami fikir anda mungkin mendapati menarik dengan menggunakan alamat e-mel yang anda berikan;
  • Untuk menggunakan maklumat anda untuk menghubungi anda (melalui e-mel, telefon, faks atau mel) bagi tujuan penyelidikan pasaran dari semasa ke semasa;
  • Untuk menyesuaikan laman web ini mengikut minat anda; dan
  • Untuk tujuan-tujuan lain yang berkaitan secara langsung atau tidak langsung dengan tujuan-tujuan yang ternyata di atas.



KESELAMATAN


Kami komited untuk memastikan bahawa keselamatan maklumat anda dilindungi. Dalam usaha kami untuk mencegah akses atau pendedahan yang tidak dibenarkan, kami telah menetapkan prosedur fizikal, elektronik dan pengurusan yang sesuai untuk melindungi dan menjamin keselamatan maklumat yang kami kumpulkan.


BAGAIMANA KAMI MENGGUNAKAN COOKIES


Cookie ialah satu fail kecil yang meminta kebenaran untuk diletakkan di dalam pemacu keras komputer anda. Setelah anda bersetuju, fail ditambah dan cookie membantu menganalisa trafik web atau membolehkan anda tahu apabila anda melawat laman tertentu. Cookies membolehkan aplikasi web bertindak balas kepada anda sebagai seorang individu. Aplikasi web dapat menyesuaikan operasinya mengikut keperluan, kesukaan dan ketidaksukaan anda dengan mengumpul dan mengingati maklumat tentang pilihan-pilihan anda.

Kami menggunakan cookies log trafik untuk mengenalpasti halaman mana yang sedang digunakan. Ini membantu kami menganalisa data tentang trafik laman web dan meningkatkan laman web kami untuk menyesuaikannya mengikut keperluan pelanggan. Kami hanya menggunakan maklumat ini untuk tujuan analisis statistik dan kemudian data itu dikeluarkan daripada sistem.

Secara keseluruhan, cookies membantu kami memberikan anda laman web yang lebih baik dengan membolehkan kami untuk memantau muka-muka surat yang anda mendapati berguna dan tidak berguna. Cookies tidak sama sekali memberikan kami akses kepada komputer anda atau apa-apa maklumat anda, kecuali data yang anda memilih untuk berkongsi dengan kami.

Anda boleh memilih untuk menerima atau menolak cookies. Kebanyakan penyemak imbas menerima cookies secara automatik, tetapi biasanya anda boleh mengubahsuai penetapan pelayar anda untuk menolak cookies. Walau bagaimanapun, ini boleh menghalang anda daripada mengambil kesempatan penuh laman web ini.


PAUTAN KE LAMAN WEB LAIN


Laman web kami mungkin mengandungi pautan-pautan ke laman-laman web lain yang berkenaan. Walau bagaimanapun, sebaik sahaja anda telah menggunakan pautan-pautan ini untuk meninggalkan laman kami, anda perlu ambil perhatian bahawa kami tidak mempunyai sebarang kawalan ke atas laman-laman web yang lain. Oleh itu, kami tidak akan bertanggungjawab terhadap perlindungan dan privasi mana-mana maklumat yang anda berikan sementara melawati laman-laman tersebut dan laman-laman tersebut tidak dikawal oleh pernyataan privasi ini. Anda harus berhati-hati dan melihat pernyataan privasi yang terpakai untuk laman web tersebut.


MENGAWAL MAKLUMAT PERIBADI ANDA


Apabila anda diminta untuk mengisi borang di laman web ini, anda boleh klik kotak yang menunjukkan bahawa anda tidak mahu maklumat anda digunakan oleh sesiapa bagi tujuan pemasaran langsung. Jika anda sebelum ini telah bersetuju untuk kami menggunakan maklumat peribadi anda bagi tujuan pemasaran langsung, anda boleh menukar fikiran anda pada bila-bila masa dengan menghantar e-mel kepada kami di info@damailagoon.my atau menulis kepada kami di alamat kami sepertimana yang ternyata di bawah.


PENDEDAHAN KEPADA PIHAK KETIGA


Kami tidak akan menjual, mengedar atau memajak maklumat peribadi anda kepada pihak-pihak ketiga melainkan kami mendapat kebenaran anda atau dikehendaki oleh undang-undang untuk berbuat demikian. Kami mungkin menggunakan maklumat peribadi anda untuk menghantar maklumat promosi tentang pihak ketiga yang kami fikir anda mungkin mendapati menarik jika anda memberitahu kami bahawa anda ingin ini berlaku.

Khususnya, kami boleh mendedahkan Data Peribadi anda kepada yang berikut:-
  • Pengarah-pengarah, pegawai-pegawai dan ejen-ejen kami untuk tujuan yang berhubungan dengan penyediaan produk/perkhidmatan kami;
  • Syarikat-syarikat berkaitan, bersekutu atau bergabung dengan kami;
  • Mana-mana pembekal perkhidmatan pihak ketiga, ejen atau kontraktor yang dilantik oleh kami untuk memberikan perkhidmatan kepada kami sama ada di dalam atau di luar Malaysia tertakluk kepada kawalan keselamatan yang mencukupi ke atas maklumat itu;
  • Mana-mana agensi rujukan/pelaporan kredit termasuk mana-mana agensi pungutan hutang sekiranya berlaku pengingkaran;
  • Juruaudit, peguam, perunding dan penasihat lain kami;
  • Mana-mana badan-badan kawal selia dan badan-badan kerajaan bagi tujuan mematuhi keperluan undang-undang dan kerajaan; dan
  • Mana-mana pihak lain yang diberi kuasa oleh anda.



HAK AKSES DAN PEMBETULAN ANDA


Jika anda percaya bahawa apa-apa maklumat yang kami memegang tentang anda adalah tidak betul atau tidak lengkap, sila mengemukakan permohonan secara bertulis untuk akses atau pembetulan Data Peribadi anda kepada:-


IT Department
Damai Lagoon Resort,
Teluk Penyuk, Santubong, 93762
Kuching, Sarawak, Malaysia.
Email address: info@damailagoon.my
Fax no: (6082) 846 195


Sila berikan kami butir-butir yang diperlukan bagi membolehkan kami membetulkan dengan secepat mungkin apa-apa maklumat yang didapati tidak betul.

Sila juga ambil perhatian bahawa:-
  • (a) Kami mungkin mengenakan bayaran untuk memproses permohonan anda untuk akses data peribadi anda; dan
  • (b) Kami boleh menolak permohonan anda untuk akses atau pembetulan atas sebab-sebab yang dibenarkan di bawah Akta Perlindungan Data Peribadi, 2010 dan sekiranya dalam keadaan tersebut, kami akan memaklumkan anda secara bertulis tentang penolakan kami dan sebab-sebab bagi penolakan tersebut.


Sekiranya anda mempunyai sebarang pertanyaan atau aduan berkenaan dengan Data Peribadi anda, anda juga boleh menghubungi kami di (6082) 846 900 atau menulis kepada kami di alamat sepertimana yang ternyata di atas.